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Privacy Policy

Last modified January 2024

At Conveyor Marketing Group, LLC, we're committed to protecting your privacy. This Privacy Policy applies to our Website (Conveyormarketinggroup.com) and Subscription Service and governs our data collection, processing, and usage practices. By using our Website and Subscription Service, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described in this Privacy Policy, you should not use our Website or Subscription Service.

Note: We periodically update this Privacy Policy, so please occasionally check it for any revisions. If you have any questions regarding this policy, please don't hesitate to contact us.

How Our Subscription Service Works

We use an online subscription service through HubSpot. To understand how HubSpot's subscription service works, we're quoting directly from HubSpot's privacy page regarding this matter (because why re-invent the wheel?):

"Our online Subscription Service allows any company that uses it (our customers and HubSpot itself) to create and share marketing, sales and customer service content. The Subscription Service can also be used to help organize sales data about a company’s sales pipeline (e.g., leads, customers, deals, etc.). The information added to the Subscription Service, either by site visitors providing their contact information or when a Subscription Service user adds the information, is stored and managed on our service providers' servers. This information is then used to contact visitors about their interest in the company's goods or services and interact with the company. HubSpot provides the Subscription Service to our customers for their own marketing, lead generation, and customer service needs, and we use it to meet HubSpot’s related needs." – HubSpot privacy policy, May 2018

HubSpot's agreement with Conveyor Marketing Group prohibits us from using the Subscription Service to collect, manage, or process Sensitive Information. "Sensitive Information" refers to credit or debit card numbers, personal financial account information, Social Security numbers, Social Insurance numbers, passport numbers, driver's license numbers or similar personal identifiers, racial or ethnic origin, physical or mental health condition or information, or other financial or health information.

NOTE: HubSpot is NOT responsible for the information we collect. In other words, if you have a problem with our Websites or Subscription Service, blame us, not HubSpot.

Information We Collect

While you don't need to provide any information in order to explore and enjoy our Website, we do collect Navigational Information. In addition, we sometimes request that you provide Personal Information when you're seeking certain things from us (like our downloadable eBooks or guides, for example).

"Navigational Information" refers to information about your computer and your visits to this website, such as your IP address, geographical location, browser type, referral source, length of visit, and pages viewed , and data obtained through cookies or similar tracking technologies. More details about cookies are provided below.

"Personal Information" refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, email address, company name, address, phone number, and other information about yourself or your business. Personal Information can also include information about any transactions, both free and paid, that you enter into via the Website, and information about you that is publicly available on the Internet, such as from Facebook, LinkedIn, Twitter, Instagram and Google, or publicly available information that we acquire from service providers.

Information About Children

Our Website and Subscription Service are not intended for or targeted at children under 13, and we do not knowingly or intentionally collect information about children under 13. To ensure compliance with the Children's Online Privacy Protection Act (“COPPA”) and avoid unintentional data collection from minors, we have implemented measures that seek to prevent the collection of data from individuals under the age of 13. Should you believe that we have inadvertently collected information about a child under 13, please contact us so that we may permanently delete the information.

How We Use Your Personal Information

We never sell your personal information. Ever.

We will never sell your Personal Information to any third party. (Because it is unprofessional, unethical, and wouldn't be a very nice thing to do, would it?)

We use your personal information to make your web experience better.

In addition to the uses identified elsewhere in this Privacy Policy, we may use your Personal Information to improve your browsing experience by personalizing the Website and to improve the Subscription Service with more targeted content.

If you choose to download something from our site (or some similar action), you will need to provide, at the very least, an email address. When you provide your email address to download content from our site or similar actions, you may receive further communications from Conveyor Marketing Group relevant to your business. You can unsubscribe from these communications at any time by clicking on the "unsubscribe" link at the bottom of every email or contacting us through various means provided on our contact page. However, should you change your mind and wish to re-subscribe, you can provide your expressed consent to receive communications again. This practice aligns with the United States' CAN-SPAM Act and the European Union's GDPR. That said, you are always in control and can unsubscribe yourself from these communications at any time by clicking on the "unsubscribe" link at the bottom of every email or contacting us via phone, email, snail mail, or through our contact page.

At that point, we won't email you any further communications unless at some point you change your mind and you decide to provide your expressed consent. We do this for two reasons: first, it's just proper and polite and, second, because we strive to be in compliance with the United States' CAN-SPAM Act and the European Union's GDPR.

Your Opt-Out Rights Regarding Your Personal Information

If you provide us with your Personal Information, you have the following rights with respect to that information:

  • To review the user information that you have supplied to us.
  • To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us.
  • To request that your user information not be used to contact you.
  • To request that your user information be removed from any solicitation list that we use.
  • To request that your user information be deleted from our records.
  • To exercise any of these rights or to update your preferences regarding our communications, please contact us. We will promptly change, correct, or delete your information and notify you of the action we have taken. Additionally, customers cannot opt out of receiving transactional emails related to their accounts.
  • TO UNSUBSCRIBE FROM OUR COMMUNICATIONS

You may unsubscribe from our marketing communications by clicking on the "unsubscribe" link located on the bottom of our emails, by contacting us, or by clicking the link below. Customers cannot opt out of receiving transactional emails related to their accounts. 

To Update Your Preferences Regarding Our Communications

To view and update your preferences, including any lists you're subscribed to, simply click on the "email preferences" link at the bottom of every email.

Who Has Access to Your Personal Information?

Conveyor Marketing Group employees have access to your personal information, and we also employ other companies and people to provide services (such as website development, for example) and they have access to your information, as well. These people understand that your Personal Information is confidential and can only be used in accordance with this privacy policy. However, Conveyor Marketing Group does not oversee any third party’s management or use of your data and, therefore, we have no control over what any third party chooses to do with your data.

On rare occasions, a trusted third party might ask us about the demographic makeup of our contact database. In these instances, we might provide statistical information about our database in aggregate, but never any information that could be used to identify any individual user.

We Keep Your Personal Information Secure

We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure. While we implement stringent measures, we cannot guarantee absolute security. In the event of a data breach affecting your Personal Information, we commit to promptly notifying you, adhering to applicable laws and regulations, ensuring transparency about the breach and its impact.

Retention of Personal Information

We retain Personal Information that you provide us as long as we consider it potentially useful in contacting you about the Subscription Service or our other services, and then we securely delete the information. We will delete this information from the servers at an earlier date if you so request, as described in the opting out and unsubscribing sections above.

International Transfer of Information

Conveyor Marketing Group is based in the United States, but we have serviced customers in other countries, as well. This Privacy Policy shall apply even if we transfer Personal Information to other countries.

What Happens if We Go Away? 

If we (or our assets) are acquired by another company, whether by merger, acquisition, bankruptcy, or otherwise, that company would receive all information gathered by our Website and the Subscription Service.

IMPORTANT! Compelled Disclosure

Our goal is to respect your privacy and your Personal Information. In certain circumstances, however, we may be compelled by law or legal process to disclose your Personal Information. If we are required by law, court order, or legal process to disclose your Personal Information, we will make reasonable efforts to:

  • Notify You: Unless prohibited by law or a court order, we will attempt to notify you beforehand, allowing you to contest the disclosure unless such notice is legally restricted or could potentially harm our rights, interfere with an ongoing investigation, or pose a threat to others.
  • Limit Disclosure: We will only disclose the minimum amount of information necessary to comply with legal obligations or as required by law. However, please be aware that some legal requirements may mandate the disclosure of certain information without our ability to notify you in advance.
  • Protect Your Privacy: We will take all reasonable measures to protect your privacy within the bounds of legal requirements and constraints imposed by the law. This includes, but is not limited to, seeking protective orders or confidential treatment where available and appropriate.

Your Personal Information and Social Media, External Websites, and Public Forums

Social Media:

Our Website includes Social Media Features, such as the Facebook sharing button. These features may collect your IP address, which page you are visiting on our sites, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Websites. This Privacy Policy does not apply to these features. Your interactions with these features are governed by the privacy policy and other policies of the companies providing them.

External Websites:

Our Website occasionally provides links to other websites. We're not in control of these websites, so we're not responsible for the content and privacy practices of these websites. These links don't constitute our endorsement of these other websites, their content, their owners, or their practices.

Public Forums:

We offer a public blog where people can leave comments. Please keep in mind that if you directly disclose any information through this commenting function, this information may be collected and used by others. We will correct or delete any information you have posted on the Website if you so request, as described in the opting out and unsubscribing sections above.

How We Use Navigational Information

The short of it goes like this: we use Navigational Information to operate and improve the Website and the Subscription Service. Read below for nitty-gritty specifics.

Cookies:

We use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize pages on our Website, or register for the Subscription Service, a cookie helps us to recall your specific information on subsequent visits in what is referred to as "Smart Content". When you return to the same Website, the information you previously provided can be retrieved, so you can easily use the customized features.

Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience interactive features on our Website or Subscription Service. We keep track of pages you visit in order to determine the most popular or most used. This data is used to deliver better customized content and promotions.

Log Files:

We may collect demographic information, such as your ZIP code, Postal code, age, gender, preferences, interests, and favorites using log files that are not associated with your name or other personally identifying information. The demographic information gathered is utilized solely for internal analysis and to enhance our services, offerings, and user experience. It aids us in understanding our audience better and allows us to develop and present content and promotions that are more relevant and engaging to our users.

There is also information about your computer hardware and software that we automatically collect. This information can include your IP address, browser type, domain names, access times, and referring website addresses. For these purposes, we do link this automatically-collected data to Personal Information, such as name, email address, address, and phone number.

Third Party Tracking Technologies:

The use of cookies (such as flash cookies) and web beacons by any tracking utility company is not covered by our privacy statement. We do not have access or control over these third party tracking technologies.

Policy Regarding AI System

Collection and use of AI content and data:

We use AI (artificial intelligence) systems to collect, process, and utilize data and to derive insights, improve services, and personalize user experiences. Our AI systems may collect various forms of data from you to enhance user experience and service delivery. This data may include, but is not limited to:

  • User-provided information such as name, email address, preferences.
  • Use data such as interaction patterns, browsing history, and device information.
  • AI-generated content (such as recommendations, predictions, or personalized outputs.

Storage of AI generated data and content:

AI-generated content is securely stored within our systems. We employ industry-standard encryption methods and access controls to safeguard this content. The storage mechanisms adhere to best practices and are regularly reviewed and updated to maintain the highest standards of security. We store AI-generated content for specific periods necessary to fulfill the purposes for which it was generated, or as required by applicable laws and regulations.

Sharing of AI generated data and content:

AI generated content may be shared for purposes such as improving services, research, or providing personalized content to users. We may share AI-generated information with trusted third parties, partners, or service providers solely for the purpose of providing and enhancing our services. However, sharing will be done while prioritizing user privacy and in adherence to applicable laws and regulations. 

Security measures relating to AI generated data and content:

We employ security measures that safeguard the data collected from AI system and protect against unauthorized access, alteration, disclosure, or destruction. Additionally, we reserve the right to delete AI generated data per applicable laws and regulations. Users can request the deletion of their data, subject to legal obligations and necessary retention periods. Upon such requests, we will securely delete or anonymize the data, as feasible and in compliance with the law.

Policy Updates relating to AI generated content and data:

To maintain transparency and compliance, we pledge to regularly update our privacy policy. Any modifications pertaining to the usage of AI technologies, data collection practices, or security measures will be clearly communicated to our clients or users. These updates will be readily accessible on our website, allowing users to stay informed about how their information is handled.

Your continued use of our services following any privacy policy updates constitutes acceptance of the revised terms.

California Consumer Privacy Act (CCPA)

California residents have certain rights regarding the collection, use, and sharing of their Personal Information under the California Consumer Privacy Act (CCPA). Subject to certain exceptions and limitations under the law, California residents have the right to request:

  • Access to Personal Information: You may request access to the specific pieces of Personal Information we have collected about you in the preceding 12 months.
  • Deletion of Personal Information: You have the right to request the deletion of your Personal Information that we have collected, subject to certain exceptions.
  • Opt-Out of Sale: We do not sell your Personal Information. In the event this policy changes, you will have the right to opt-out of the sale of your Personal Information. 
  • To exercise these rights, please contact us using the contact information provided at the end of this Privacy Policy. We will respond to verifiable requests in accordance with the CCPA.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices and legal requirements. We encourage you to review this Policy periodically for any updates. When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

We may provide additional notice of significant changes, such as via email or by posting a notice on our website. Your continued use of our services after the changes become effective constitutes your acceptance of the revised Privacy Policy.